Providing resources for communities and entrepreneurs to create and retain jobs in Antrim, Charlevoix, Cheboygan & Emmet Counties.

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Hotel Management:

A hotel manager, hotelier, or lodging manager is a person who manages the operation of a hotel, motel, resort, or other lodging-related establishment. Management of a hotel operation includes, but is not limited to management of hotel staff, business management, upkeep and sanitary standards of hotel facilities, guest satisfaction and customer service, marketing management, sales management, revenue management, financial accounting, purchasing, and other functions.


Local Professional Profile: $14 – $24/hour  (average entry level wage).

ERIC LEISTER - Director of Guest Services at Boyne Highlands Resort North Central Michigan College - Associate of Business Management

ERIC LEISTER – Director of Guest Services at Boyne Highlands Resort
North Central Michigan College – Associate of Business Management

“As you navigate through your career, it’s important to find ways to develop and grow personally and professionally, and a great way to do that is through young professional organizations. These organizations can be found all over the state of Michigan.”

 

  • DAILY TASKS
    – Ensure the comfort and enjoyment of hotel guests
    – Manage employees on a day-to-day basis
    – Plan, market, coordinate, and administer hotel services
    – Oversee other aspects of the hotel
  • CAREER JOURNEY
    – Joined The Young Americans after graduating high school in 2008
    – Began working as a bartender at the Highlands after finishing with The Young Americans
    – Transferred to the Main Resort of Boyne Highlands into the Guest Services department
    – Was promoted to the Director of Guest Services after experiencing several successes and failures

Hospitality Programs in the Area:

Hospitality and Casino Management – (C) – North Central Michigan College

Management – (C) – North Central Michigan College

Small Business Management – (C) – North Central Michigan College

Hospitality and Hotel – (CD) – North Central Michigan College

Business Management – (AAS) – North Central Michigan College

Hospitality and Casino Management – (AAS) – North Central Michigan College

Management – (AB) – Baker College – Cadillac

Along with higher education facilities, our local school systems offer the following Career and Technical Education programs:

Business Administration and Management – (CTE) – Char-Em ISD

Marketing – CTE – Char-Em ISD

Food Service / Hospitality & Tourism – (CTE) – Char-Em ISD


CTE – Career and Technical Education 
C – Certificate
CD – Certificate of Development
AAS – Associate of Applied Science


Video Interview


Printable Profile

Hotel Manager-Leister

Hotel Manager-Leister

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